To ensure you get the full benefit of your appointment we kindly request that you arrive promptly as late arrivals may result in the service length being shortened to the remaining time available.
We may request a deposit of up to 50% from clients who have missed their appointment 3 times. This deposit will be used as part payment towards your service and is fully refundable should you cancel with a minimum of 24 hours notice for your appointment.
Regrettably, we have had to put these measures in place because of a small number of NO-SHOWS that we have had, which in turn costs the salon hundreds of pounds per month.
If you are a new or regular guest to our salon please ensure that we hold a valid mobile number for you as we will always endeavour to text to remind you about your appointment. We may use this number should your stylist be off ill or we have to change your appointment at all. Please let us know if you change your email address so we can keep you up to date with any special offers or new products and services at Two Moons Hairdressing.
We hope that you understand and appreciate our salon policies and we look forward to seeing you soon.
Firstly, we hope you enjoy receiving our marketing content, which includes appointment reminders, salon news plus personalised special offers, such as exclusive birthday treats.
However, it is your choice how you wish to receive marketing communications from us.
As part of our own updated data policy process, all clients upon their next visit to the salon will be asked all to update their details and preferences to ensure everyones individual requirements are catered for moving forward and to accept our data policy terms and conditions
Furthermore, as from the 25th of May, any client who has not visited our salon in the last 3 years will have their details deleted from our records.